Software center won't open

Question

I'm running Freya and I get the following error messages when I try to run the software center from the command line:

    ** (software-center:2639): WARNING **: Couldn't connect to accessibility bus: Failed to connect to socket /tmp/dbus-eEmyMEyVbj: Connection refused
2015-11-19 10:34:11,388 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
Traceback (most recent call last):
  File "/usr/bin/software-center", line 130, in <module>
    app = SoftwareCenterAppGtk3(options, args)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/app.py", line 407, in __init__
    self.icons)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/panes/historypane.py", line 79, in __init__
    self._get_emblems(self.icons)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/panes/historypane.py", line 199, in _get_emblems
    pb = icons.load_icon(emblem, self.ICON_SIZE, 0)
gi._glib.GError: Error opening file: No such file or directory

I've tried fixes from the following sources:

None of them have worked. As a workaround I have synaptic package manager installed but I'm not a fan of it. I have a co-worker running the same version that I have and his software-center is working.

Is there something else I can try? Is there something that can be copied from his machine to mine?

Here's the output of apt-cache policy software-center:

software-center:
  Installed: 13.10-0ubuntu4.1+elementary2~ubuntu0.3.1
  Candidate: 13.10-0ubuntu4.1+elementary2~ubuntu0.3.1
  Version table:
 *** 13.10-0ubuntu4.1+elementary2~ubuntu0.3.1 0
        999 http://ppa.launchpad.net/elementary-os/os-patches/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status
     13.10-0ubuntu4.1 0
        500 http://us.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
     13.10-0ubuntu4 0
        500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

11-23 Update I've been working with Ravan and we still haven't been able to get the issue resolved. Anyone else have something I haven't tried yet?

12-2 Update Still have not found a solution to this issue. Does anyone another suggestion?

12-11 Update After reinstalling the humanity and elementary icons I get the same error message except the top line has changed to:

** (software-center:1984): WARNING **: Couldn't connect to accessibility bus: Failed to connect to socket /tmp/dbus-jF09oYYZXw: Connection refused

12-15 Update Full output of new error message:

** (software-center:29012): WARNING **: Couldn't connect to accessibility bus: Failed to connect to socket /tmp/dbus-jF09oYYZXw: Connection refused
2015-12-15 08:56:59,262 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
Traceback (most recent call last):
  File "/usr/bin/software-center", line 130, in <module>
    app = SoftwareCenterAppGtk3(options, args)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/app.py", line 407, in __init__
    self.icons)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/panes/historypane.py", line 79, in __init__
    self._get_emblems(self.icons)
  File "/usr/share/software-center/softwarecenter/ui/gtk3/panes/historypane.py", line 199, in _get_emblems
    pb = icons.load_icon(emblem, self.ICON_SIZE, 0)
gi._glib.GError: Error opening file: No such file or directory

Please edit post and add output of apt-cache policy software-center — Ravan, Commented Nov 19, 2015 at 16:14
I haven't had any luck getting the Elementary OS package manager working at this point and no one else has suggested a solution after Ravan worked with me. I've currently installed Synaptic Package Manager and am using that. — Winski Tech, Commented Dec 8, 2015 at 18:17

user.dz · Accepted Answer · 2015-12-09 17:30:16Z

You should have these icons in the current icon theme folder (actions/16): package-install,package-installed-locked, package-installed-outdated & package-installed-updated.

Here are the default installed ones for Humanity & elementary theme.

/usr/share/icons/Humanity/actions/16/package-install.svg
/usr/share/icons/Humanity/actions/16/package-installed-locked.svg
/usr/share/icons/Humanity/actions/16/package-installed-outdated.svg
/usr/share/icons/Humanity/actions/16/package-installed-updated.svg
/usr/share/icons/elementary/actions/16/package-install.svg
/usr/share/icons/elementary/actions/16/package-installed-locked.svg
/usr/share/icons/elementary/actions/16/package-installed-outdated.svg
/usr/share/icons/elementary/actions/16/package-installed-updated.svg

So check if they exist then reinstall both themes:

sudo apt-get install --reinstall humanity-icon-theme elementary-icon-theme

I you are using a custom theme, copy them to its folder /usr/share/icons/<theme-name>/actions/16/

How i found this?

software-center is programmed in python (script). It can easily modified for debug. So added a line just before the trouble line (#199) to print the requested icon name.

    for i, emblem in enumerate(emblem_names):
        print("emblem:",emblem)
        pb = icons.load_icon(emblem, self.ICON_SIZE, 0)

Output on launching it in terminal: (NB: this is from a working copy)

('emblem:', 'package-install')
('emblem:', 'package-remove')
('emblem:', 'package-upgrade')

I don't want to blindly upvote your answer. Commenting here, so if OP solved his problem with your answer, I will come and give you upvote :D — Ravan, Commented Dec 10, 2015 at 4:56
This did not work but the first line of the error message did change, see above update. — Winski Tech, Commented Dec 11, 2015 at 15:45
@WinskiTech, if you are comfortable with debugging, try add print("emblem:",emblem) line to /usr/share/software-center/softwarecenter/ui/gtk3/panes/historypane.py then run it again in terminal and post the output. Also could you add output of ls -l /usr/share/icons/elementary/actions/16/package-* /usr/share/icons/Humanity/actions/16/package-* — user.dz, Commented Dec 27, 2015 at 19:15

Suici Doga · Accepted Answer · 2016-05-06 13:55:28Z

I had a similar issues for the past few months with Freya 0.3.1. This was the final step in my repairs. The steps I did to finally resolve this issue was edited these files (take the time to make backups of each of these before starting these steps):

sudo mc

Navigate to each of these files & using F4then editing the following files> CTRL+XYkeep file name the same.

File list

`/etc/apt/sources.list`

#### elementary OS PPA - http://www.elementaryos.com
deb http://ppa.launchpad.net/elementary-os/os-patches/ubuntu trusty main
deb http://ppa.launchpad.net/elementary-os/daily/ubuntu trusty main
deb http://ppa.launchpad.net/elementary-os/testing/ubuntu trusty main

`/etc/apt/sources.list.d/elementary.list`

deb http://ppa.launchpad.net/elementary-os/stable/ubuntu trusty main
deb-src http://ppa.launchpad.net/elementary-os/stable/ubuntu trusty main

`/etc/ls-release`

DISTRIB_ID=Ubuntu

DISTRIB_RELEASE=14.04

DISTRIB_CODENAME=trusty

DISTRIB_DESCRIPTION="Ubuntu 14.04 LTS"

Changed to reflect elementary OS Freya

DISTRIB_ID="elementary OS"

DISTRIB_RELEASE=0.3.1

DISTRIB_CODENAME=freya

DISTRIB_DESCRIPTION="elementary OS Freya"

`/etc/os-release`

NAME="Ubuntu"

VERSION="14.04.1 LTS, Trusty Tahr"

ID=ubuntu

ID_LIKE=debian

PRETTY_NAME="Ubuntu 14.04.1 LTS"

VERSION_ID="14.04"

HOME_URL="http://www.ubuntu.com/"

SUPPORT_URL="http://help.ubuntu.com/"

BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/"

Changed to reflect Elementary OS Freya

NAME="elementary OS"

VERSION="0.3.2 Freya"

ID="elementary OS"

ID_LIKE=ubuntu

PRETTY_NAME="elementary OS Freya"

VERSION_ID="0.3.1"

HOME_URL="http://elementary.io/"

SUPPORT_URL="http://elementary.io/support/"

BUG_REPORT_URL="https://bugs.launchpad.net/elementary/+filebug"

Then I followed the steps here:

sudo apt-get update
sudo apt-get -f install
sudo apt-get dist-upgrade
sudo apt-get install --reinstall humanity-icon-theme elementary-icon-theme

Now my Software Center works as it should. Hope this helps others and saves a great amount of time.

WARNING . You can potential bork your entire system. I do not recommend attempting this repair without feeling comfortable with using the command line.

I fixed your post by adding formatting. I may have removed some important details so please review my edits — Suici Doga, Commented May 6, 2016 at 13:57
I think you should have a look at the markdown formatting guide : stackoverflow.com/editing-help . I write all my posts with correct formatting. Look @ elementaryos.stackexchange.com/a/5117/3757 to see how I write in markdown — Suici Doga, Commented May 6, 2016 at 14:02
Thank you, I could not locate the editing help section yesterday. — rfunderburk, Commented May 7, 2016 at 17:37

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Software center won't open

2 Answers 2

File list

`/etc/apt/sources.list`

`/etc/apt/sources.list.d/elementary.list`

`/etc/ls-release`

Changed to reflect elementary OS Freya

`/etc/os-release`

Changed to reflect Elementary OS Freya

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Software center won't open

2 Answers 2

File list

/etc/apt/sources.list

/etc/apt/sources.list.d/elementary.list

/etc/ls-release

Changed to reflect elementary OS Freya

/etc/os-release

Changed to reflect Elementary OS Freya

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