First off I had installed Freya days before Loki was official. Loved it everything ran great. I decided to try Loki and had absolutely no output devices for sound. After a while, I decided I liked Freya (since sound worked immediately) and now I have reinstalled Freya and updated it. But still no output devices for audio. It is an HP Pavilion g120cy with B&O audio. Please help.

1 Answer 1


Are you dual booting with Windows? If so, the following steps may help:

  1. Shut down your computer.
  2. Boot into elementary OS.
  3. Restart, and boot into elementary OS again.

After booting into Windows on my XPS 13, I have to follow these steps to get sound working on eOS. For details on why this problem occurs, see the XPS 13 page in the Arch Wiki.

  • Nope, no dual booting. After installing Freya the first time I went straight for it. I am used to Ubuntu and mint so I am familiar with Linux in general this one has me stumped because my original install worked fine.
    – Jimi
    Commented Sep 14, 2016 at 19:54
  • So i am able to see (but not in select audio output) that it sees I have a built in audio digital stereo (hdmi) as an audio device in VLC player I can choose but hat doesn't seem to help any...
    – Jimi
    Commented Sep 15, 2016 at 17:24
  • Admins please just delete this thread the lack of help is forcing me to move back to other flavors... I wish it would have worked out.
    – Jimi
    Commented Sep 15, 2016 at 21:18

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