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Help me please fix the problem with sound.

alsactl init alsactl: init:1757: No soundcards found...

lspci -v | grep -A7 -i "audio"

00:1f.3 Multimedia audio controller: Intel Corporation Device 34c8 (rev 30) Subsystem: Acer Incorporated [ALI] Device 136f Flags: bus master, fast devsel, latency 32, IRQ 16 Memory at 601d160000 (64-bit, non-prefetchable) [size=16K] Memory at 601d000000 (64-bit, non-prefetchable) [size=1M] Capabilities: Kernel driver in use: sof-audio-pci Kernel modules: snd_hda_intel, sof_pci_dev

00:1f.4 SMBus: Intel Corporation Ice Lake-LP SMBus Controller (rev 30) Subsystem: Acer Incorporated [ALI] Device 136f Flags: medium devsel, IRQ 255 Memory at 601d16a000 (64-bit, non-prefetchable) [size=256] I/O ports at 3040 [size=32]

dmesg | grep "audio"

[ 4.119981] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found
[ 4.119988] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100
[ 4.120132] sof-audio-pci 0000:00:1f.3: use msi interrupt mode
[ 4.124535] sof-audio-pci 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 5.606185] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 5
[ 5.606186] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now
[ 5.608036] sof-audio-pci 0000:00:1f.3: error: codec #0 probe error, ret: -2
[ 5.612971] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-icl.ri failed with error -2
[ 5.612973] sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-icl.ri failed err: -2
[ 5.612974] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2

Improve this question
7
  • Try updating your kernel, choose one from here kernel.ubuntu.com/~kernel-ppa/mainline and go into amd64 section. Download all the lines that contain "generic" and "all". To install them open terminal in the correct folder and execute sudo apt install ./lin*.deb
    – Maccer
    Commented Apr 29, 2020 at 18:13
  • Thanks, I 'll try. But can this be fixed without updating the entire kernel? Because on Linux Mint 19.3 (Kernel 5.0) the sound works.
    – neomuse
    Commented May 1, 2020 at 12:20
  • Write dmesg | grep audio on terminal and look for an error line. Somehow it is loading the wrong kernel module. Should have loaded snd_hda_intel.
    – Maccer
    Commented May 1, 2020 at 20:18
  • dmesg | grep audio [ 4.119981] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found [ 4.119988] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 [ 4.120132] sof-audio-pci 0000:00:1f.3: use msi interrupt mode [ 4.124535] sof-audio-pci 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
    – neomuse
    Commented May 6, 2020 at 20:45
  • 5.606185] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 5 [ 5.606186] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now [ 5.608036] sof-audio-pci 0000:00:1f.3: error: codec #0 probe error, ret: -2 [ 5.612971] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-icl.ri failed with error -2 [ 5.612973] sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-icl.ri failed err: -2 [ 5.612974] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2
    – neomuse
    Commented May 6, 2020 at 20:51

1 Answer 1

Reset to default
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Install "PulseAudio Volume Control" from AppCenter. and reboot.

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1
  • Thanks, but it doesn 't help. The system does not see audio devices ________________________________________________________________________alsactl init alsactl: init:1757: No soundcards found...
    – neomuse
    Commented Apr 28, 2020 at 11:13

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