3

Recently I installed Elementary OS Hera on my Dell XPS 9570 and it seemed to be working perfectly fine until I ran into this problem: my keyboard is not responding in Greeter and I cannot login into the system. CTRL+ALT+F2 does not work too. Mouse and OS seem to be working fine.

Being a complete beginner here I suppose I need to reinstall input drivers, but I have no idea how to do that without keyboard.

Is there a way to fix this without reinstalling the system?

Improve this question
2
  • Can you plug in a USB keyboard to troubleshoot it?
    – Segfault
    Commented Apr 13, 2020 at 15:06
  • @Segfault Yes. The external keyboard is not responding as well.
    – Godfryd
    Commented Apr 13, 2020 at 18:21

1 Answer 1

Reset to default
4

After a day of suffering, I finally managed to find a solution. These are the steps that you want to do if you have a similar problem:

  1. Boot into Elementary OS live USB.
  2. Mount root partition and proc, dev, sys subsystems of the installed OS.
  3. Start bash with chroot /mnt/hdd /bin/bash command. /mnt/hdd is your mount.
  4. Copy resolv.conf from live usb to mount.
  5. Install Xserver package sudo apt install xserver-xorg-input-all.
  6. Reboot.

My keyboard started working normally after that. I was following this answer.

Improve this answer
1
  • thanks. just for the sake of completness, to copy resolv.conf use cp /etc/resolv.conf /mnt/hdd/etc/resolv.conf from a non chrooted shell.
    – Pedro Rodrigues
    Commented Sep 27, 2020 at 13:14

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.