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I've been searching around on here and haven't located an answer.

The OS install went well, but I have no wireless connections available. My machine is a Dell XPS 12 9250. It is running an Intel chip set.

Can someone point me in the right direction please?

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  • Run this command to check your wireless card > sudo lshw -C network I did some research and your XPS 12 should have working wifi right out of the box. Did it work in the livecd? Have you tried any other distributions as well?
    – Giovanni Caligaris
    Commented Aug 29, 2016 at 21:16
  • Thank you for the reply. I assumed it would work out of the box as well after a bit of research. That was not the case. I didn't bother with the LiveCD as I've been running UBuntu with no issues. I love Elementary and will tinker around with it some more. I did several installs and was able to replicate the issue every time. I reinstalled the latest Ubuntu. Here is the network card info running the command in Ubuntu: *-network description: Wireless interface product: Wireless 8260 vendor: Intel Corporation physical id: 0 bus info: pci@0000:6c:00.0 logical name: wlp108s0 version: 3a serial: a4:
    – user6012
    Commented Aug 31, 2016 at 16:34
  • Ah, thanks! That makes sense! There's no ethernet port of the XPS 12, so I will have to do a work around and update manually. I appreciate your time and efforts! Thank you again! John
    – user6012
    Commented Sep 2, 2016 at 13:59
  • Try connecting the internet through Bluetooth, if you know how to do it.
    – Giovanni Caligaris
    Commented Sep 2, 2016 at 17:05
  • You can also try this tutorial in a different Ubuntu machine. elementary208.blogspot.ca/2016/08/…
    – Giovanni Caligaris
    Commented Sep 2, 2016 at 17:10

2 Answers 2

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So after doing some research. It seems you need to upgrade the linux-firmware and the kernel.

Connect your machine to a LAN network and run the Update Manager to get the newest upgrades, or simply just upgrade these packages.

sudo apt-get install --install-recommends linux-generic-lts-xenial xserver-xorg-core-lts-xenial xserver-xorg-lts-xenial xserver-xorg-video-all-lts-xenial xserver-xorg-input-all-lts-xenial libwayland-egl1-mesa-lts-xenial

Then download the newest linux-firmware

http://mirrors.kernel.org/ubuntu/pool/main/l/linux-firmware/linux-firmware_1.157_all.deb

Install the package and restart Elementary. Hopefully that should work.

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I currently experience wifi driver issue with eOS 5.1 / Hera on Kernel version 5.0 live-running on Dell XPS 15 (7590) FHD.

I get no wifi out of the box, it doesn't recognize any wifi card. when i do sudo lshw -C network , I only see the Bluetooth card. Unfortunately, the laptop doesn't have an Ethernet card, therefore i could only access internet thru usb tethering ( didn't work) or bluetooth ( didn't work).

After doing some research I found the issue could be the kernel, and said kernel needs to be update to 5.1 or higher version.

I just tried PopOS ( the latest version as of this writing ) and it comes with kernel 5.3. -> all works fine, wifi card is recognized and works no problem.

eOS team needs to update the kernel to +5.1

EDIT 4.19

I just tried the latest of Elementary OS 5.1 with kernel 5.3 finally. Guess what ? ---> NO MORE WIFI PROBLEMS & BT works great as well from the live-usb. Now I'm considering seriously installing it.

Thanks eOS Team

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