For background, I'm new to Elementary OS, but have been using Linux (mostly Ubuntu) for over a decade as a casual user (not a power user). This is the first distro that I've installed on my desktop machine. Windows is incredibly stable on this machine, but I hate dev work in Windows.

My issue is that I have encountered much more crashing and freezing than I have with other Linux experiences in the past. This primarily occurs daily, often when using Firefox. That said, I'm not sure if I can blame FF since I'm on it 95% of the time anyway.

I don't want to abandon Firefox since I prefer how I have it customized. I'm open trying other Debian-based Distros (Mint or Ubuntu), but wonder if you can switch non-destructively since the underlying Debian kernal is the same. Although it seems unlikely that this issue is Elementary OS specific right?

Any advice on what steps I should take to diagnose or fix this?

Hardware Quad-Core AMD Ryzen 3 2200G with Radeon Vega Graphics, 8GB Ram (too low, but broke my ram2 slot and with an M1 SSD things aren't that bad)

OS elementary OS 5.1.7 Hera, Built on Ubuntu 18.04.4 LTS, Linux 5.4.0-58-generic, GTK 3.22.30

Browser Firefox 84.0, direct install

  • firefox is the problem try installing a different browser and see if it makes a difference.
    – mark
    Commented May 31, 2021 at 22:19

1 Answer 1


6 month later, I am now on Elementary 6.1 Jolnir and it still crashes with monotonous regularity. The only thing I have found that gives me some hope is to disable hardware acceleration, see: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems I think it is worth trying. Please report if it made any difference?

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