You are of course not required to pay. If you did the devs will surely appreciate it though.
Your question gives almost no details on what problem you are facing. If you did not see the window with the links to download the torrent files, you can just go to https://elementary.io, enter $0 and click the "Download" button.
Up-to-date hashes are now available from the Verify your Download section from the Installation documentation.
Firstly, thank you very much for supporting development by purchasing a copy of elementary OS. It's our primary source of income and the vast majority of people choose to never pay anything. So we really appreciate your initial payment.
If you ever need to re-download elementary OS, you can always click the "custom" button and type in "0". This will ...
You can fill in 0,-, that way you could download it for free (gratis).
Related to this, free software isn't always without costs (gratis). Free usually revers to freedom. More on this: https://opensource.com/resources/what-open-source
How can I (re-)download without paying (again)?
It is clearly related to pantheon-files, or at least in the file-chooser dialog.
For example, if nautilus is defined as default file-manager in elementary os loki, firefox will display correct behaviour when saving a file: nautilus-file-chooser shows up with last used directory path remembered.
I understand it's just a workaround, but it reveals the issue ...
Although not clearly stated anywhere, elementary OS is free to use in a commercial environment. Tell your legal department it's free to use because it's not explicitly forbidden (on the legal principle that if something is not forbidden, it's permitted).
Tried the download link and it works fine, at least on my location. Others near your area/can test connections over VPN can at least try to check if your mirror is experiencing problems.
Since you mentioned that you're using satellite and experiencing snow, that seems to be the most plausible reason why your downloads are so slow. For such connections, try ...
You can use a torrent client to speed up the download. I think the low speed you are getting is caused by your ISP being so far away from the elementary servers. Using a torrent link from the magnet icon will probably increase the speed.
You could enter "0" on the homepage to start the download, and then visit
Get Involved to find another way to contribute. On that page, you can contribute via PayPal or Patreon, or by buying something from the store. You can also contribute to elementary via Bountysource.
See also: Can I pay with PayPal to download elementary OS?
When you click "Download elementary OS" button on the download page, there is a magnet icon near the download button. Click on that icon to get the torrent magnet link and use your a torrent downloader like uTorrent to download it.
Do you use any kind of adblocker, NoScript, etc? The Purchase/Download button seems to have something to do with Stripe.com (online payment service). So I guess, you have to let it execute its scripts to download the iso.
Here's the official magnet link to official elementary .iso. (You can also donate "what you want" amount to the devs, of course.)
You mean, you paid money here, eOS home page
but you did not get to download the elementary OS distro?
Thanks for your support.
Just go back and put a zero in the custom amount field. You should now see a download button that works.
Try fixing broken dependencies:
sudo apt-get -f install
sudo dpkg --configure -a
sudo apt-get -f install
And clean downloaded debs:
sudo apt-get autoclean
Now update and upgrade:
sudo apt-get update && sudo apt-get upgrade
If these steps do not work, please post the output from running:
It's seems like u have problem with your Internet. I download the iso with very bad WiFi signal and keep disconnecting after for awhile, but i can connect again and resume download until 100% and not corrupted. Maybe u better download with torrent method