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So I installed Elementary OS and its really great, but I have a big issue with it.

The whole system crashes or freezes (no cursor movement or ctrl + alt + f1) when watching video with the "Video" application or when I try to connect to my SMB server. Before that I had issue with shutdown/hibernate/restart, so I searched around and deleted the "quite splash" part in the GRUB, which helped with the shutdown/hibernate/restart problem.

Here is the output for dmesg: http://pastebin.com/Hrk1ydmX

Thanks in advance!

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1 Answer 1

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I managed to solve the problem by disabling the USB 3.0 support in the notebook's BIOS.

Note: This also made the "quite splash" edit obsolete.

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  • How does USB affect internal DVD player? I have in my computer internal slot for DVDs and every time I run it, it works for some time and then suddenly freezes computer. Disabling USB 3.0 doesn't solve it :< I've checked DVDs playing with Videos app and VLC - it freezes in both apps
    – Dysproz
    Commented Jan 1, 2017 at 14:13
  • can you make this as answered please
    – pretz
    Commented Mar 1, 2017 at 16:45

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