1

Followed this step by step: https://www.privateinternetaccess.com/installer/download_installer_linux

Pia doesn't run after this command: ./pia-v65-installer.sh

When I run it manually (with the mouse, click on run), Pia appears in Applications, but doesn't run.

I uninstalled it with rm -rf ~/.pia_manager/ and tried again. Both methods don't work yet again, and pia icon doesn't even appear in applications.

Any idea what's going on here?

This is what shows in Terminal when I try to install pia:

johan@johan-N76VB:~$ cd Downloads/ johan@johan-N76VB:~/Downloads$ tar -xzf pia-v65-linux.tar.gz johan@johan-N76VB:~/Downloads$ ./pia-v65-installer.sh Extracting files... [sudo] password for johan: Installing dependencies... Running: sudo apt-get install -y libxss1 libappindicator1 Reading package lists... Done Building dependency tree
Reading state information... Done libappindicator1 is already the newest version (12.10.1+15.04.20141110-0ubuntu1). libxss1 is already the newest version (1:1.2.2-1). 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. Installation complete! johan@johan-N76VB:~/Downloads$

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6
  • I've found this: helpdesk.privateinternetaccess.com/hc/en-us/articles/… I don't know if it can help you anyhow.
    – Jorge R. Marín
    Nov 5, 2016 at 22:44
  • Works fine for me, but doesn't have an app indicator. It shows up in trayer, a third party system tray for older app indicators. Did the install script give you any errors? What does the terminal say if you install again and run $HOME/.pia_manager/pia_manager/run.sh
    – Michael Roberts
    Nov 5, 2016 at 22:53
  • @ Jorge: that is for open vpn + pia
    – Johan
    Nov 6, 2016 at 8:20
  • @ Michael Roberts: When I started my computer today, pia is in my applications folder. And when I double click it appears in my dock for a few seconds, and then it is gone. Nothing happens, I can't log in.
    – Johan
    Nov 6, 2016 at 8:21
  • pia_nw: no process found @ Michael Roberts This is what the terminal says:pia_nw: no process found /home/johan/.pia_manager/pia_tray_bin/nw-linux-64/pia_nw: error while loading shared libraries: libgconf-2.so.4: cannot open shared object file: No such file or directory
    – Johan
    Nov 6, 2016 at 8:28

3 Answers 3

Reset to default
3

I'm on Loki and got the same problem. Apparently I solved using the RoboLinux installation method as listed on PIA support site. I'm connected to VPN right now. Hope this helps.

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1
  • These instructions are also on the PIA website. It's one the first hits, if not the first, when you google installing PIA on ubuntu 16.04.
    – pretz
    Mar 21, 2017 at 11:41
1

Install PIA as seen on the site.

Then edit pia_manager.desktop

sudo nano ~/.local/share/applications/pia_manager.desktop

And alter the line Exec=/home/bats/.pia_manager/pia_manager/run.sh so it becomes like this:

Exec=env XDG_CURRENT_DESKTOP=Unity /home/bats/.pia_manager/pia_manager/run.sh

The icon will then appear on the panel.

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1
  • Works on Elementary OS as well!
    – Kenneth K.
    Apr 3, 2017 at 3:17
0

This method works flawlessly for me...

https://www.privateinternetaccess.com/pages/client-support/ubuntu-openvpn

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