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This question already has an answer here:

I'm unable to take screenshots using the print screen button , and when i tried changing the settings also noticed you can't assign single key for the same , this used to work perfectly in freya . p.s i had to take the picture from a external device as soon as i try to assign a key to take the screen shot the got disabled

marked as duplicate by Gabriel, Lewis Goddard Sep 13 '16 at 18:14

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It doesn't work for me either. I do not know if it is a bug or desired behaviour. Best thing to do would be to open up a bug report. This will bring the issue to elementary OS's team attention.

Meanwhile you can use the internal screenshot app of elementary OS: Open the applications menu on the top left side of the screen and type screenshot. You can then choose to make a picture of the whole screen or port of it.

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