Firstly my computer is 64-bit. I know this as I ran lscpu in the terminal and got this result for the CPU mode:

CPU op-mode(s):        32-bit, 64-bit

When I try to install either the Freya or Loki 64-bit versions the computer just freezes*.

My computer specs are as follows

CPU: Quad-Core Intel® Core™2 Quad CPU Q6700 @ 2.66GHz
RAM: 4 GB  
GPU: NVIDIA Corporation G84 [GeForce 8600 GT] (rev a1)

I followed all the official instructions from the elementary website and created a bootable usb drive using rufus.

*edit it freezes at different parts of the installation stage each time- often when sorting out the partitions and sometimes in the final setup ; the loader stops spinning and i am unable to move the mouse

1 Answer 1


Just because your Intel® Core™2 Quad Processor Q6700 supports 64-bit doesn't necessarily mean that it's 64-bit mode supports everything elementary OS requires. Seeing as this is a 2007 CPU, I would guess that some 64-bit modes are not available, likely related to the graphics.

  • according to a review from tigers direct it supports Ubuntu 8.04.1 64 Bit
    – Some One
    Aug 18, 2016 at 23:15
  • also works with 64bit versions of windows 7 and ubuntu 9.04 eofw.org/bench
    – Some One
    Aug 19, 2016 at 0:11
  • Without physical access, it is almost impossible to say why Freya wouldn't work on this machine, but you are comparing two 2009 systems with a 2015 one. That is not an insignificant distance.
    – Lewis Goddard
    Aug 19, 2016 at 20:12
  • the 64 bit version seems to work fine from the a live usb
    – Some One
    Aug 19, 2016 at 21:48

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