Let me first give my laptop's description, it is:

  • Model: HP Compaq 6710s
  • Processor : Dual-Core Intel® Core™2 Duo CPU T7100 @ 1.80GHz
  • Memory: 2.4GB
  • Graphics: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 0c)
  • And I have just installed Elementary OS 0.3 64bit on it.

My problem:

It seems, whenever I am doing some heavy work, here just using chrome and opening 4-5 tabs along with playing youtube video, my OS just freezes and I am shown a black screen, upon which no button works and I just have to restart the computer manually.

Can someone please help me figure out what is happening wrong here and how to fix it.

I understand the info is quite inadequate to predict the correct error but I am willing to post any other info required but please explain me as I am newbie to Linux.

closed as unclear what you're asking by Lewis Goddard Aug 17 '15 at 21:24

Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.

  • 1
    Although I can't really pinpoint your problem, chrome is a really heavy browser (very memory intensive). With only 2.4GB and 64 bit system maybe some leak is causing a system freeze? Can you see if it takes more tabs to freeze your PC with firefox or midori? Experimenting with html5 instead of flash player could also prove insightful. Other examples of heavy work would also help – John Guerreiro Jul 19 '15 at 22:02
  • 1
    @JohnGuerreiro I tries free -mt and what I am getting after opening 5-6 tabs on chrome is tha the free memory reduced to only 85 out of 2497 where as free swap is 1825 out of 1905....can this be the problem? But I thought linux can be used in less memory devices too and minimum requirement of the elementary is 512MB !!? Anyway is there some solution to this other than increasing my memory? – Mohit Jul 20 '15 at 3:59
  • 3
    Elementary itself does not ship google chrome, so the requirement is 100% correct. Your expectations are incorrect here. if chrome uses up all your free memory - use another browser. That would be the solution – V_Pavel Jul 20 '15 at 8:50
  • @V_Pavel Using firefox or other browser instead of chrome just pospond the hanging, When I am opening a lot of software, it's again hanging and the black screen is shown. My problem is, how to resume my work when I get the black screen without restarting the laptop. – Mohit Jul 20 '15 at 14:17
  • 1
    If you can get to a VTT via ctrl+alt+f1 immediately after the freeze try less /var/log/Xorg.0.log and less /var/log/syslog to check the xserver or system logs to search for clues. You can do it after a reboot as well, just you'll have to scroll back from the bottom a bit to find the time when the freeze occured. – elmato Jul 22 '15 at 11:32

Browse other questions tagged or ask your own question.