When I try to access my phone (Samsung Galaxy J2) or tablet (Nexus 9 WiFi) from pantheon files I get a message saying Cannot Mount Folder

cannot mount

And it is also the same with the tablet (Nexus 9). I can access them from Windows and other Linux distros but not from elementary OS

1 Answer 1


Have you tried connecting with MTP? Install mtpfs with sudo apt install mtpfs.

You can also use KDE Connect to communicate between your device and computer.

If that doesn't work, this isn't the only report we've seen of Android phone/tablet detection issues in Files, so I've reopened the issue in our bug tracker. Please follow its progress there in case the devs need more information, but I'll also report back here.

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