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I have donated and downloaded your iso file which is a corrupt archive not able to be opened or imaged to USB, DVD, or any other media. You have no support or office phone number and no immediate means of contacting you. I guess I fell for the scam. The reason you require donation to download is evident, it is a scam.

I will be digging deep into this and contacting authorities to inform them of the scam.

If this is not a scam post a number to contact support or accounting for refunds.

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first of all, I'm just a Elementary OS user (quite fresh like yourself, only a few hours).

How did you flash the image to a USB drive? Did you use any application such as Rufus or Etcher? If not, you can try Etcher:

https://etcher.download/

I'm afraid you're overreacting a little bit btw...

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