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I just updated my system (now elementary OS 5.1.7 Hera), and both the login and lock screen do not work properly. I have three users on this machine but this is what I get when I login or come back from a lock

enter image description here

no user icons or names, and I completely miss one user.

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  • FYI you can install elementary 6 odin which is much more recent and still supported.
    – Maccer
    Dec 13, 2021 at 17:26

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@PinkCollins. I raised the same question on Reddit elementary forum, looks like it's an issue in recent built.

try the recommendation given on Reddit lock screen issue on Elementary-OS 5.1.7 Herra

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  • thanks, for now I did what is suggested on Reddit, that is: I removed greeter with 'sudo apt purge pantheon-greeter' and installed the old-style gtk version with 'sudo apt install lightdm-gtk-greeter' Dec 12, 2021 at 17:30

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