Sometimes (notably when my laptop is not connected to a power source, but sometimes when it is), when I start FireFox the whole UI dies.

I'm using

  • elementary OS 5.1.7 Hera
  • HP pavilion laptop
  • DKMS source for the Realtek 8821C PCIe WiFi driver (to make the laptop work)

This has been occurring for a couple of months now. Any way I can get more diagnostics? Anybody got any clue what's going on?

-- edit --

way out of my league here, but my syslog says:

Oct  6 [time] [name] kernel: [  516.629280] failed to write reg 28b4 wait reg 28c6
Oct  6 [time] [name] kernel: [  518.241104] failed to write reg 1a6f4 wait reg 1a706
Oct  6 [time] [name] kernel: [  523.415205] [drm:amdgpu_dm_atomic_commit_tail [amdgpu]] *ERROR* Waiting for fences timed out!
Oct  6 [time] [name] kernel: [  528.288243] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=38765, emitted seq=38767
Oct  6 [time] [name] kernel: [  528.288366] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process firefox pid 2324 thread firefox:cs0 pid 2374
Oct  6 [time] [name] kernel: [  528.288373] amdgpu 0000:04:00.0: GPU reset begin!
Oct  6 [time] [name] kernel: [  528.720742] amdgpu 0000:04:00.0: [drm:amdgpu_ring_test_helper [amdgpu]] *ERROR* ring kiq_2.1.0 test failed (-110)
Oct  6 [time] [name] kernel: [  528.720850] [drm:gfx_v9_0_hw_fini [amdgpu]] *ERROR* KCQ disable failed
Oct  6 [time] [name] kernel: [  528.742713] amdgpu 0000:04:00.0: GPU reset succeeded, trying to resume
Oct  6 [time] [name] kernel: [  528.743333] [drm] PCIE GART of 1024M enabled (table at 0x000000F400900000).
Oct  6 [time] [name] kernel: [  528.744068] [drm] PSP is resuming...
Oct  6 [time] [name] kernel: [  528.763954] [drm] reserve 0x400000 from 0xf47f800000 for PSP TMR
Oct  6 [time] [name] kernel: [  528.774366] [drm] psp command failed and response status is (0x7)
Oct  6 [time] [name] kernel: [  529.589468] amdgpu 0000:04:00.0: [drm:amdgpu_ring_test_helper [amdgpu]] *ERROR* ring kiq_2.1.0 test failed (-110)
Oct  6 [time] [name] kernel: [  529.589579] [drm:gfx_v9_0_cp_resume [amdgpu]] *ERROR* KCQ enable failed
Oct  6 [time] [name] kernel: [  529.589665] [drm:amdgpu_device_ip_resume_phase2 [amdgpu]] *ERROR* resume of IP block <gfx_v9_0> failed -110
Oct  6 [time] [name] kernel: [  529.589700] amdgpu 0000:04:00.0: GPU reset(2) failed
Oct  6 [time] [name] kernel: [  529.590004] amdgpu 0000:04:00.0: GPU reset end with ret = -110
Oct  6 [time] [name] kernel: [  539.797757] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, but soft recovered
Oct  6 [time] [name] kernel: [  550.036694] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, but soft recovered
  • 1
    When the UI crashes there may be some information in /var/log/syslog reporting the issue. If you can edit your question to include some of the log data, then it may be possible to begin solving the problem 👍🏻
    – matigo
    Sep 27, 2021 at 22:31


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