How can I upgrade VMware view client from version 4.10 on Elementary 5.7 without losing video and crashing the client?

Question

When trying to upgrade the VMware Horizon client past version 4.10 the remote screen does not display and it crashes the client. I suspect this may have something to do with Pantheon but I am not sure. I am unable to get support via VMware as the VDI is with our client.