im not sure how to get logs or code and stuff as im new to linux but i really need help. this isn't the file because i have tried it will multiple files and i've tried those files on other devices. any help is much appreciated :)
2 Answers
Mayeb install some media codecs:
apt install ubuntu-restricted-extras libavcodec-extra
You can try typing this command in a terminal.
sudo apt-get remove gstreamer1.0-vaapi
This is the solution that has worked for me.
