Hera 5.1.3 Doesn't shut down or reboot [closed]

Question

A couple Days ago my fresh eOS install stopped reacting at all when pressing power-off or reboot.

Shutting down works when not logged in or being logged into the guest account. I cannot figure out why that is, I suppose it has something to do with the removal of xscreensaver but im not sure.

Can someone please assist me in that case?

What I already did:

• editing grub to acpi=force
• changing the poweroff delay force from 90seconds to 6 seconds

None of that helped.

I have suspected installs:

• timeshift for backups
• kde-connect
• additional taskbar that shows minimized programs
• wingpanel-indicator-ayatana
• xscreensaver (removed)
• caffeine (removed)

How do I log the shutdown sequence? That would help a lot.

Ordering shutdown -h in terminal works but that is no long-time option.

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EDIT: sudo wingpanel after the problem occurred, reenables the shutdown option. Locking results in Error message:

(wingpanel:4084): wingpanel-WARNING **: 15:20:26.624: SessionManager.vala:60: Error registering client: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name org.gnome.SessionManager was not provided by any .service files

(wingpanel:4084): wingpanel-WARNING **: 15:20:26.624: Wingpanel.vala:53: Failed to register with Session manager

** (wingpanel:4084): WARNING **: 15:20:56.026: Indicator.vala:163: Unable to lock: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: \n The name org.freedesktop.ScreenSaver was not provided by any .service files

** (wingpanel:4084): CRITICAL **: 15:20:40.286: DisplayWidget.vala:159: Unknown network state, cannot show the good icon: NETWORK_STATE_FAILED_WIRED

** (wingpanel:4084): CRITICAL **: 15:20:54.846: session_widgets_userbox_update_state: assertion 'self != NULL' failed

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EDIT2:

reinstalling wingpanel from pantheon updated the error messages:

When trying to Suspend or Shutdown:

Unable to shutdown: GDBus.Error:System.Error.ESTALE: Stale file handle Indicator.vala:151: Unable to suspend: GDBus.Error:System.Error.ESTALE: Stale file handle

i just opened a bug report at github: https://github.com/elementary/wingpanel/issues/320

Answer 1

I have the same problem. sudo wingpanel fixes this for the moment. I always put the pc into standby and most of the time, there are two user sessions. I just did some tests and could reproduce and "fix" it:

• start E OS
• login with user A
• at the power Menu choose user B
• login with user B
• at the power Menu choose user A
• login with User A
• at the power Menu try to choose User B (you can't choose it anymore)

• at the power Menu, choose standby Nothing happens an in the journal, there comes the stale file handle message

• logout user A

• at the login screen, standby or reboot also will not work
• enter Password for logged in User B
• at the power menu, choose standby PC will go into standby

this is a very strange behaviour and i also don't have an idea, whats happening.