0

I am attempting a clean install an a laptop, however the installer keeps crashing near the end. The OS does run fine in a live session.

The message is: "We're sorry; the installer crashed. After you close this window, we'll allow you to file a bug report using the integrated bug reporting tool. This will gather information about your system and your installation process. The details will be sent to our bug tracker and a developer will attend to the problem as soon as possible".

Any assistance on troubleshooting this would be appreciated. I found the bug reporting tool, however there is no option I can find to report a bug related to the installation.

I looked through the logs on the hard drive and my low level of knowledge didn't find anything relevant. Any assistance on how to troubleshoot this, or correctly log a support ticket would be appreciated.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.