I've set up my completely computer-illiterate dad up with Elementary OS after his win7 support expired recently. Weirdest thing: he's suddenly super interested in the OS, and actually feels safe enough to try things out for himself. Whereas before he would just get annoyed/intimidated/confused by the mess of icons in front of him. Awesome stuff.
I was planning on setting up a remote desktop for him so I could do tech support from my home. Now due to corona I'll have to do that remotely and talk my parents through it on the phone. Chrome Remote Desktop seems to be the most obvious candidate because it saves having to talk him through forwarding ports by phone. So that's the route I'll be taking for now.
Once I'm in though, I wonder if there's a better Remote desktop host I can set up. I understand VNC doesn't play nice with pantheon. Is there a remote desktop host or server for Elementary that you can recommend?
UPDATE: I just successfully managed to remote in using chrome remote desktop. The connection was there, although laggy and crappy. My parent's wifi being less than great wasn't helping much. Still very much open to hearing about a better way.
I will probably be using remmina on the client end, but I'm flexible.
thanks in advance.