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I have a fresh install of elementary os 5.1 hera. The only thing I am stuck with is trying to get this os to work with my Samsung C480W printer + scanner. The printer works fine but the scanner simply won't connect over a LAN. I have already installed the recommended samsung uld driver and created the required soft links for libsane.so. The same scanner works fine with a laptop running linux mint 19.2 (also based on Ubuntu 18.04 and having the same uld drivers). The only errors I can see are in /var/log/syslog which seem to suggest the scanner details cannot be found in a file called models.dat.

Has anybody faced and solved a similar problem on elementary? Any help in getting this to work will be quite appreciated.

Regards

Dipak Jha

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  • just wanted to let you know that your journey helped me a lot! Thanks for sharing!
    – Jo_eOS
    Jan 16 '20 at 19:05
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I have found some solutions here: missing models.dat file

One gyu suggested to create a symbolic links with the ls -l command. I do not have this problem with my Canon MG 2550S, however you can use find or locate to find the dat file and make a symbolic link.

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Thanks for trying to help. I finally found a solution here:

https://linux.tutorialforbeginners.net/2018/10/08/samsung-printer-driver-ubuntu-18-04-installation-guide/

I followed these instructions step by step and now have a system that seamless connects to the C48 series Samsung scanner and correctly scans documents. The error about details not being found in models.dat turns out to be a red herring since I can still see the warnings in syslog despite the system happily scanning away.

But must say this has been a rather painful journey with a massive amount of effort having been invested in solving a seemingly simple issue.

Regards

Dipak Jha

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