0

I have installed Juno on my Asus Laptop Dual-Core Intel® Core™ i5-7200U CPU @ Intel Corporation HD Graphics 620 (rev 02) 12.2 GB memory Randomly I get black screen and the pointer moves all over the place, when it happens it does it continuously for a few seconds, then stops for a while and happens again, sometimes it goes away for while. Any ideas what this could be???

  • When my system behaved like that, it was a video driver issue. (Although my video card isn't one of Intel's.) After I have installed the fresh driver, everything went back to normal. – a-tokarev Aug 10 '19 at 19:42
  • I'm new to linux, how can I update my drivers – jkal79 Aug 11 '19 at 17:00
  • I don't know much about Intel drivers installation (sorry!). In case if nobody will offer any insight on the subject, try asking on Ubuntu's StackExchange (askubuntu.com), as this issue might be Ubuntu-specific (and elementary OS is Ubuntu-based), or report this issue to elementary OS devs: github.com/elementary – a-tokarev Aug 11 '19 at 20:00

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.