For the last few days, the Music App won't launch. I click on the icon, it appears in the dock, opens a window and closes down straight away, without giving me the chance to see what's happening. Any clue? Thanks!

After today's eOS update, it worked again, then now is back to failing to launch, again.


2 Answers 2


I found the workaround here: https://github.com/elementary/music/issues/391

It crashes on startup if an NTFS partition is mounted.

I unmounted all network shares and it doesn't crash on startup for me anymore.


Welcome to eOS SE. Please follow these steps and answer the questions,

  1. Is the problem happening with a particular file or type?
  2. Can you play those file with any other music player?
  3. Do you have Ubuntu's default media codecs installed?

If you want to install default media codecs, please execute this command in the terminal. If your problem is caused by missing codec than this will help.

sudo apt-get install ubuntu-restricted-extras

If you want to try another music player you can try vlc. Get it by executing,

sudo apt-get install vlc
  • Thanks, other files open without problems, and I already use VLC and rhythmbox Commented Jan 11, 2019 at 12:42

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