I have a Brother MFC-7362N multi-function printer/scanner/copier on my local network. The Brother printer/scanner definitely works as I can print and scan from Windows and macOS on other machines.
I am running Elementary OS 5.0 Juno on a Lenovo Thinkpad T430s.
I followed the Linux install instructions from the Brother site here. My device is listed as a
brscan4 device. The final step in the list to confirm the installation indicates that installed correctly. I can ping the Brother printer/scanner from the command line.
However, "Simple Scan" says no device can be found. As does
scanimage when run from the command line.
I am very new to elementary OS, and to Linux, so I am not even sure what the next step is to try and diagnose the problem.
Where should I be looking next to try and find out which part is missing/not configured correctly?