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I just installed elementary on my Windows PC and I have problems with wireless network : the WIFI networks are not detected.

network settings You can see the wireless connexion is enabled, but it says it is disabled... The available networks are detected in ~the 5 first minutes of uptime, and then... nothing.

me@mypc:~$ ip a | grep wlp
3: wlp3s0:  mtu 1500 qdisc mq state DOWN group default qlen 1000
    link/ether 40:9f:38:55:af:09 brd ff:ff:ff:ff:ff:ff

Here you can see that wlp3s0 is "DOWN". Can you help me to use my wireless network ?

PS: My version of elementary is 5.0, and all packages are up-to-date. My PC is an ASUS Vivobook 14 X405UA

The command sudo lshw -sanitize -C network returns

 *-network                 
       description: Ethernet interface
       produit: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       fabriquant: Realtek Semiconductor Co., Ltd.
       identifiant matériel: 0
       information bus: pci@0000:02:00.0
       nom logique: enp2s0
       version: 15
       numéro de série: [REMOVED]
       taille: 1Gbit/s
       capacité: 1Gbit/s
       bits: 64 bits
       horloge: 33MHz
       fonctionnalités: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8168h-2_0.0.2 02/26/15 ip=[REMOVED] latency=0 link=yes multicast=yes port=MII speed=1Gbit/s
       ressources: irq:16 portE/S:e000(taille=256) mémoire:ef104000-ef104fff mémoire:ef100000-ef103fff
  *-generic
       description: Interface réseau sans fil
       produit: Illegal Vendor ID
       fabriquant: Illegal Vendor ID
       identifiant matériel: 0
       information bus: pci@0000:03:00.0
       nom logique: wlp3s0
       version: ff
       numéro de série: [REMOVED]
       bits: 32 bits
       horloge: 66MHz
       fonctionnalités: bus_master vga_palette cap_list ethernet physical wireless
       configuration: broadcast=yes driver=r8822be driverversion=4.15.0-43-generic firmware=N/A latency=255 link=no maxlatency=255 mingnt=255 multicast=yes wireless=IEEE 802.11
       ressources: irq:132 portE/S:d000(taille=256) mémoire:ef000000-ef00ffff

And lspci returns these informations about my wireless interface :

03:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device b822 (rev ff).

modinfo r8822be | grep parm returns

parm:           debug_level:int
parm:           swenc:Set to 1 for software crypto (default 0)
parm:           ips:Set to 0 to not use link power save (default 1)
parm:           swlps:Set to 1 to use SW control power save (default 0)
parm:           fwlps:Set to 1 to use FW control power save (default 1)
parm:           msi:Set to 1 to use MSI interrupts mode (default 1)
parm:           dma64:Set to 1 to use DMA 64 (default 0)
parm:           aspm:Set to 1 to enable ASPM (default 1)
parm:           debug:Set debug level (0-5) (default 0)
parm:           debug_mask:Set debug mask (default 0) (ullong)
parm:           disable_watchdog:Set to 1 to disable the watchdog (default 0)
.

3
  • Can you provide the machine brand and model, the wifi adapter brand and model if you know how to get it, and the output of the commands: sudo lshw -sanitize -C network | lspci
    – Sebastian
    Jan 1, 2019 at 21:59
  • Ok, I added them to my question.
    – Dxtower
    Jan 2, 2019 at 10:23
  • Run this please: modinfo r8822be | grep parm. And next time don't crop outputs, I got the info I needed but in the future don't do this.
    – Sebastian
    Jan 2, 2019 at 13:17

1 Answer 1

1

If one of the parameters is aspm, when you run $ modinfo r8822be | grep parm

Try, in a terminal window, running:

$ sudo modprobe -r r8822be

$ sudo modprobe r8822be aspm=0


If it works to make it permanent just run:

$ echo "options r8822be aspm=0" | sudo tee -a /etc/modprobe.d/50-r8822be.conf

The next time you reboot you won't have to execute any command

ref:

https://ubuntuforums.org/showthread.php?t=2364383&page=4&p=13748692#post13748692

https://askubuntu.com/a/1085786/890782

5
  • I tried your solution but when I ran this all wireless settings disappeared from the desktop.
    – Dxtower
    Jan 3, 2019 at 10:44
  • Yet you still "crop" the result by not providing them. I can't help you if you don't help me to help you. Simple as that. PS: To rollback just reboot, if you made the change permanent even if it didn't worked you clearly didn't read what I wrote. The solution for the later (in this specific case) is remove the file and reboot. To remove the file just run: sudo rm -fr /etc/modprobe.d/50-r8822be.conf. Good Luck
    – Sebastian
    Jan 3, 2019 at 16:31
  • Sorry, after testing your solution I forgot to post the output. I read your whole post and I did not make it persistent. I'll post the output tomorrow.
    – Dxtower
    Jan 3, 2019 at 23:00
  • I just added modinfo r8822be | grep parm output to my question
    – Dxtower
    Jan 4, 2019 at 10:48
  • Is my question abandoned ? I really need to use WiFi on eOS.
    – Dxtower
    Jan 11, 2019 at 14:24

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