When i watch videos on youtube using firefox or Epiphany the video freezes when i do nothing for a few minutes and i have to move the mouse so that the video continues it's a very annoying problem if you know the solution your answer is appreciated.

I think this person is having the same problem video freezing when do nothing for a few minutes

and this person Videos in Epiphany problem this person is using loki so this problem is in loki and juno as far as i know.


1 Answer 1


I had the same issues on two different computers, one with Intel HD4400 and one with Intel HD620 CPU/GPU. This is how I resolve the problem:

  1. Install Updated Open Graphics Drivers PPA

    sudo add-apt-repository ppa:oibaf/graphics-drivers

    sudo apt update

This will update your Mesa graphics drivers but most importantly your xserver-xorg-video-* driver. A note of caution: It's been known for these drivers to have some issues so I would suggest that after the update, if everything works, remove this PPA from your sources list.

  1. Create /etc/X11/xorg.conf.d/20-intel.conf file with this content:

    Section "Device"

    Identifier  "Intel Graphics"
    Driver      "intel"
    Option      "AccelMethod"    "sna"
    Option      "DRI"            "3"
    Option      "TearFree"       "true"
    Option      "Backlight"      "intel_backlight"


  2. Install mpv Media Player. Not gnome-mpv but mpv. Use this for playing your local videos.

The 1. and 2. did manage to remove all my video-in-browser troubles, I even get to have hardware acceleration in Google Chrome without any issues. Number 3. helped me with the local video files.

There is a good reading on this here: IntelQuickSyncVideo

In case you don't have the command add-apt-repository


sudo apt install software-properties-common

and then redo the previous command who contains add-apt-repository

  • Please note that that intel.conf can cause issues. See the relevant open issue: github.com/elementary/os/issues/121 Commented Nov 30, 2018 at 14:48
  • this solution increased CPU load unfortunately. we need more efficient fix
    – pole
    Commented Dec 2, 2018 at 2:42
  • 1
    @pole I mentioned in my post that this is something that helped me on two different configurations, not to be a universal fix. The CPU load while playing 4K video on a laptop is around 20% and on my PC below 15%. Thank you very much for lowering my reputation, you are the man.
    – user511
    Commented Dec 2, 2018 at 9:18
  • Instead of removing the PPA after the installation (which leaves the installed packages without a corresponding repository) you could also "hold" the packages or use apt pinning. See the Ubuntu Community Wiki for an intro with examples: help.ubuntu.com/community/PinningHowto Commented Dec 18, 2018 at 10:11

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