I need this program for my work and I installed it with gdebi. I can see the icon but I can't get it to start. The icon goes up and down when I click on it but nothing opens. How can I get it to work? What should I provide you with?

1 Answer 1


I was able to replicate your issue. I am able to start the program from the command line:

mono /usr/share/ssm/Screenshot\ Monitor.exe

This will work as well:

mono '/usr/share/ssm/Screenshot Monitor.exe'

A Log In window appeared.

enter image description here

But I'm not sure why it won't start by clicking on the icon.

I installed it in Ubuntu and it works just fine. You can launch it from the icon. I didn't notice any differences in the respective .desktop files in Ubuntu and elementary OS.

Regarding the message "Gtk-Message: Failed to load module "pantheon-filechooser-module":

There is an answer to that here: Gtk-Message: Failed to load module "pantheon-filechooser-module"

  • Thanks for your swift response! So, I was using Kali and win10 and I had no problem with them. Then, I wanted to try out elementaryOS because it looks just beautiful. However, as I mentioned I couldn't get the program to work so I had to install plank on ubuntu to have almost the same feeling but I really want to go back to elementaryOS. I'll install it alongside ubuntu and if it works, I'll be happy as a child)
    – codear
    Nov 20, 2018 at 12:04
  • I haven't tried on elementary OS Juno. I only tried it on elementary OS Loki since that is the tag you used. Yes, elementary OS is a beautiful operating system, and it looks like Screenshot Monitor still works if you don't mind running it from the command line. But I can see how that would get old after a while if you use it a lot.
    – Paul
    Nov 20, 2018 at 17:51
  • Their support's response is: Hello, Please try to start application with terminal command: mono '/usr/share/ssm/Screenshot Monitor.exe' Thank you. Just as you said, it seems that there is no way around this issue. I appreciate your responses. Have a great day!
    – codear
    Nov 21, 2018 at 8:12
  • No problem. Glad to help. What I find strange is that the command you enter in the terminal is exactly the same as the Exec= statement in the .desktop file. It seems to me it should start by clicking the icon. Weird.
    – Paul
    Nov 21, 2018 at 17:47
  • Sometimes code is art more than code 😁
    – codear
    Nov 21, 2018 at 20:03

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