I paid twice for the download but I am having so many problems with the slowest download I ever experienced. How about 14kb/sec. At this rate, it can take over a day to complete it, if it completes it. It hung up on me twice and had to start all over again. Due to the slowness, I can see where it would hang up. If I can use Torrent, how do I go about to do that? If all else fails, how can I order a flash drive with the os on it? That would solve my problem. Where I live doesn't help either. I am off the beaten path relying on the slowest internet provider and there is nothing I can do. If you can please help me with this and like I said earlier, I would be happy to get a flash or USB drive with the os on it. Thank you very much.