Solved:
This was solved with an update that was just pushed.
The problem:
I have an XPS 13 (9360) laptop that has an external monitor plugged in through HDMI using a Dell USB-C adapter. Going to Settings->Displays shows the external monitor but enabling it simply gives it a black screen. I can drag my mouse over to the area that was set for the monitor to display in (e.g.: if the monitor was set up to display to the right of me built-in monitor, my mouse could move off the screen to the right). After a few times of fiddling with the display settings, the external monitor would just disappear from the display settings as if it had been unplugged.
The details:
- This setup has worked fine on every other distro I have using on this laptop.
- I have tried setting up the external monitor using Arandr as well, with the same issues.
- The monitor does work when the resolution is lowered by a lot but that is more of a hacky work around than an actual solution, in my opinion.
- I have also installed all eOS updates and installed the Intel Microcode drivers.
The hardware:
- Laptop: https://www.notebookcheck.net/Dell-XPS-13-9360-FHD-i5.184562.0.html
- Adapter: http://www.dell.com/en-us/shop/dell-adapter-usb-c-to-hdmi-vga-ethernet-usb-30-da200/apd/470-abqn/pc-accessories (ignore the bad reviews, mine is working fine)
- External display: https://www.newegg.com/Product/Product.aspx?Item=N82E16824005150
The begging:
Any help you could provide would be greatly appreciated. I really want to continue using eOS but this bug will probably push me back to something else if I can't find a solution.
Solved:
This was solved with an update that was just pushed.
