I get this error message during installation.

enter image description here

1 Answer 1


Don't worry about installing the AMD graphics drivers. The open source drivers that come with Elementary OS are the best AMD graphics drivers. What you are trying to install is too old and no longer supported.

You may also update your kernel and see how that works for you.

Alright, buckle up your big boy pants because you are going balls deep today!

We get to play with the terminal. This guide is made assuming that you can get to the terminal [(edit) and the Desktop GUI.] Here is a list of commands that will set you up and upgrade your kernel.

sudo apt-get update

sudo apt-get upgrade

sudo apt-get install software-properties-common

sudo apt-get update

sudo add-apt-repository ppa:teejee2008/ppa

sudo apt-get update

sudo apt-get install ukuu

sudo apt-get upgrade

  • Now go ahead and use UKUU to update the kernel to 4.11.3
  • It will say that there are errors the first time you try this, ignore that.
  • Reboot your computer.
  • Go back to UKUU and reinstall 4.11.3 kernel
  • If the install was successful, go ahead and restart your computer again.

Now run

sudo apt-get purge ukuu

sudo apt-get update

sudo apt-get upgrade

If you only have access to the terminal use this advice given from Lemonslice

As a workaround, you might want to try to install 4.11 from the Ubuntu mainline kernels. You can download and install from http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.11.4/ the following packages:

sudo dpkg --install linux-headers-4.11.4-041104_4.11.4-041104.201706071003_all.deb \
linux-headers-4.11.4-041104-generic_4.11.4-041104.201706071003_amd64.deb \

Now restart your computer when your kernel is installed and continue on.

sudo add-apt-repository ppa:ubuntu-toolchain-r/test

sudo apt-get update

sudo apt-get -f install

sudo apt-get install gcc-6 g++-6

sudo apt-get update

sudo apt-get upgrade

  • Now reboot your computer again for good measure.

When you computer has restarted go ahead and run

sudo apt-get autoremove

  • Say yes to any prompts.
  • Reboot your computer and now try your multimedia keys and possibly your video drivers.

I have to do this for my laptop and desktop for it to fully function. The 4.11.3 kernel is really good and has not given me issues.

So yeah, it seems like a lot, you can do it. Have confidence!

  • It seems that source drivers dont work very well. Videos showing weird lines. Is there any current driver? Jul 16, 2017 at 20:33
  • Its like videos loosing frames . Doesn look smooth... Jul 17, 2017 at 12:20
  • Updated my answer. Try updating the kernel.
    – Eosdude
    Jul 19, 2017 at 21:35
  • I instralled 4.11.3 kernel without any problems. However this did not fix the issue! OS: elementary OS 0.4.1 loki Kernel: x86_64 Linux 4.11.3-041103-generic Uptime: 7m Packages: 1971 Shell: bash 4.3.48 Resolution: 3840x1080 WM: Mutter(Gala) WM Theme: elementary CPU: Intel Core2 Quad CPU Q9400 @ 2.668GHz GPU: AMD/ATI RV370 [Radeon X600/X600 SE] RAM: 1304MiB / 7981MiB Jul 20, 2017 at 16:37
  • As soon as i view one youtube video my cpu goes wild from 67-86% Jul 20, 2017 at 16:47

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.