0

I have recently installed Loki on Dell Inspiron 7560 (i7) laptop with 8 GB of RAM and 4 GB of Swap. The system works fine for most of the time but when waking up after sleep and plugging in/out makes the system abruptly going out of power and shutting down. I have a dual boot system with windows and this problem is not there when I work boot windows.

I have checked a lot of solutions.

  • I have gone to my BIOS power management where I enabled optimized for charging option.

  • I have Swap space (4GB)

  • I had installed tlp, but uninstalled it, thinking it might be interfering with the drivers.

  • I have latest NVIDIA proprietary software (381.09) installed on my system, but my primary graphics card is Intel only.

Does anyone know how to solve this issue? Is it a manufacturing/hardware issue?

  • i am having the same problem except mine is installed on an iMac – devin Feb 16 '18 at 22:51
1

I have experienced this type of problem on a number of different systems, but after a lot of work I tracked it down to the lid being opened (after suspend) not being recognised. The fix was simple in the end, just add the following to you kernel parameters

button.lid_init_state=open

Basically this tells ACPI to emit an extra open event when waking from suspend which should stop the system shutting down.

For GRUB

Press e when the menu shows up and add this open to the end of the linux line:

linux /boot/vmlinuz-linux root=UUID=978e3e81-8048-4ae1-8a06-aa727458e8ff quiet splash

Press Ctrl+x to boot with these parameters.

For a general documentation about how to pass kernel parameters have a look at the always awesome Arch wiki: https://wiki.archlinux.org/index.php/Kernel_parameters

| improve this answer | |
  • I appreciate the answer, however, it'll help others if you give the whole set of instructions. If someone wants to dig deeper then they can go to the Arch wiki. – TrigonaMinima Feb 17 '18 at 18:30
  • Also, I am not using eOS anymore, so I can't test it. If this solution works for anyone then kindly comment; I'll accept it as the answer. – TrigonaMinima Feb 17 '18 at 18:31
  • I was trying to keep the answer generic, I didn't want to just cut and paste from the archi wiki - but am happy to. Do you have the issue with other linux distros on the same machine ? – Stuart Feb 18 '18 at 16:30
  • Not really. I moved to Manjaro where I faced another issue, but it ironed out after few updates. – TrigonaMinima Feb 20 '18 at 8:01

Not the answer you're looking for? Browse other questions tagged or ask your own question.