I'm on a fresh install.

At first, when I was trying to install an app from the app center it would say 'starting' with an empty loading bar that would remain empty forever.

After looking up some solutions I tried running sudo apt update and sudo apt upgrade, now when I try to install an app the behavior is essentially identical except it now says 'Waiting' instead of 'starting'.

EDIT: the problem no longer exists for me on 0.4.1 with the new App Center.

3 Answers 3


I had the same issue yesterday. I tried the update and upgrade as you said, rebooting and nothing happened. Then I followed these steps to remove and install again the AppCenter and now it's fixed. I hope it will work for you as well.

1.sudo apt-get purge appcenter
2.sudo apt-get purge packagekit
4.sudo apt-get install packagekit
5.sudo apt-get install appcenter

Edit: You can also update manually with

sudo apt-get update
sudo apt-get upgrade

In response to the comment you wrote.

  • I followed the steps you have outlined but to no avail :(
    – banana1
    Apr 9, 2017 at 17:41
  • @banana1 sorry to hear that. I can't think of anything else, I am new in elementary OS. I tried several things myself but this is what helped me. Give it a try to do the sudo apt-get update and sudo apt-get upgrade with a reboot after each command. Because I see you didn't use the -get part.
    – geo1230
    Apr 9, 2017 at 17:54
  • 1
    For me this did also not work. But was the best suggestion until now.
    – JoeFox
    Apr 12, 2017 at 8:20
  • 1
    I had a different AppCenter issue: "Updates" tab totally blank despite notifications saying updates are available. This solution seemed to fix that problem, at least.
    – D. Hancock
    Apr 12, 2017 at 15:25
  • @D.Hancock I had this issue. It must be a bug. If this answer helped you, please upvote it. thank you.
    – geo1230
    Apr 12, 2017 at 15:37

open terminal and type:

sudo apt update

Then reboot when it's done updating.

  1. Sudo dpkg --configure -a
  2. Sudo apt-get update
  3. Reboot
  4. Open system settings
  5. Click about
  6. Check for update
  7. Reboot


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