2

Since the last system update, my System Sound (Master Volume) is not working anymore. My sound is working on any Player, if I use HTML5 on YouTube, Flash on Facebook or mp3 in the elementary Music App everything is working, but only with 50% volume and i can adjust the volume between 0 and 50% in the Player, but i cannot adjust the volume in the system (Master Volume). The icon in the System-Tray is inactive, an shows a X.

I already tried to fix it with these commands

Go-to your terminal and try this.

sudo alsa force-reload 

And than restart your pc again. Still you face the similar problem than try this.

sudo apt-get remove --purge alsa-base pulseaudio

sudo apt-get install alsa-base pulseaudio 

And than

sudo alsa force-reload

Now restart and check again. It might be work now.

but is not working for me.

The command "lspci" shows a Intel Audio, but these is wrong.

00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port (rev 09)
00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b4)
00:1c.1 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 (rev b4)
00:1c.3 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 4 (rev b4)
00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 04) 
00:1f.0 ISA bridge: Intel Corporation HM65 Express Chipset Family LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller (rev 04)
00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 04)
01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Whistler [Radeon HD 6630M/6650M/6750M/7670M/7690M]
01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Turks/Whistler HDMI Audio [Radeon HD 6000 Series]
02:00.0 Ethernet controller: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet (rev c0)
03:00.0 Network controller: Qualcomm Atheros AR9287 Wireless Network Adapter (PCI-Express) (rev 01)
05:00.0 USB controller: NEC Corporation uPD720200 USB 3.0 Host Controller (rev 04)

My Laptop is a: Acer Aspire 7750G

Sound card is a: Realtek

On Windows 10 i tried to install the original Realtek driver, with the message: Error: device not found. Only the Acer Realtek Audio Driver works on my Laptop in Windows 7 and 10.

Acer Homepage, Driver for the Aspire 7750G

| improve this question | | | | |
  • Worked for me with restarting – Vipin Sahu Dec 30 '19 at 16:17

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.