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I am trying to connect an NTFS-formatted hard drive with a USB-SATA adapter, but for some reason it won't appear in the devices list in Files unless I mount it manually.

HDD not listed when initially plugged in

However if I mount it manually with sudo mount -t ntfs /dev/sdc1 /media/mike, it appears:

HDD listed when mounted manually

Why does it not appear when first plugged in?

Relevant output of fdisk -l:

Device     Boot Start       End   Sectors   Size Id Type
/dev/sdc1        2048 625141759 625139712 298.1G  7 HPFS/NTFS/exFAT
  • A bug concerning this should be raised at bugs.launchpad.net/pantheon-files. I have had a look at the code and identified a possible cause. – Jeremy Wootten Jan 26 '17 at 10:26
  • That's what I was wondering about. I find it very anoying that my usb-sticks (automounted or just listed) don't appear in the list. VERY anoying to not be able to simply access them. Quite frankly, it behaves as if they aren't even plugged in, even if I was able to just access them without trouble in a plasma-session. – timo Jan 26 '17 at 13:38
  • That's what I was wondering about. I find it very anoying that my usb-sticks (automounted or just listed) don't appear in the list. VERY anoying to not be able to simply access them. Quite frankly, it behaves as if they aren't even plugged in, even if I was able to just access them without trouble in a plasma-session. – timo Jan 26 '17 at 13:38
  • I'll report it now - I also have a couple of regular USB drives I can test with. What do you think the cause could be? – Mike Wild Jan 26 '17 at 17:06
  • @JeremyWootten Bug reported here: bugs.launchpad.net/pantheon-files/+bug/1659611. – Mike Wild Jan 26 '17 at 17:19
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Unlike other file managers, Pantheon Files doesn't auto-mount external drives. There is an open bug for adding this feature.

If you'd like USB drives to auto-mount, you can install a file manager that offers this feature, such as Nautilus. If you'd like to auto-mount just this one drive, you can make that change using Gnome Disk Utility or by editing /etc/fstab/.

| improve this answer | |
  • I should edit my question to be clearer perhaps. I understand that Pantheon Files doesn't support auto-mount, however this does not explain why the drive doesn't even show up in the 'Devices' list. For example, the internal 500GB drive shows up despite the fact it isn't actually mounted, so why doesn't the external drive? – Mike Wild Jan 25 '17 at 17:30

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