I am trying to sync my Samsung Galaxy S6 to Noise and Photos, but Noise won't recognize it at all, and Photos gives me the following error.

Photos: Unable to fetch previews from camera: Could not claim the USB device (-53)

Does anyone know how I can get these programs to recognize my phone as a storage device to sync photos and music?


  • Two things to try. 1) After failing to mount, open a terminal and type dmesg. There might be an error message. 2) Try connecting your phone as an MTP device (in the phones usb settings)
    – elmato
    Commented Aug 3, 2015 at 1:47
  • 2
    Then following these steps.
    – elmato
    Commented Aug 3, 2015 at 2:03
  • Did you have any luck with this?
    – elmato
    Commented Aug 6, 2015 at 4:55
  • @elmato better post your solution as answer
    – Ben
    Commented Aug 17, 2015 at 7:53
  • No I didn't. dmesg didn't throw any errors (that I could see), it saw my phone fine. It connects as MTP by default so that wasn't the problem either. Any other ideas?
    – kingogames
    Commented Aug 18, 2015 at 3:26

1 Answer 1


Install mtpfs (If not installed), this will probably solve the issue.

To install open terminal and run:

sudo apt install mtpfs
  • Does not work for me
    – Suici Doga
    Commented Apr 24, 2016 at 5:44

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