I am trying to sync my Samsung Galaxy S6 to Noise and Photos, but Noise won't recognize it at all, and Photos gives me the following error.

Photos: Unable to fetch previews from camera: Could not claim the USB device (-53)

Does anyone know how I can get these programs to recognize my phone as a storage device to sync photos and music?


  • Two things to try. 1) After failing to mount, open a terminal and type dmesg. There might be an error message. 2) Try connecting your phone as an MTP device (in the phones usb settings) – elmato Aug 3 '15 at 1:47
  • 2
    Then following these steps. – elmato Aug 3 '15 at 2:03
  • Did you have any luck with this? – elmato Aug 6 '15 at 4:55
  • @elmato better post your solution as answer – Benni Aug 17 '15 at 7:53
  • No I didn't. dmesg didn't throw any errors (that I could see), it saw my phone fine. It connects as MTP by default so that wasn't the problem either. Any other ideas? – kingogames Aug 18 '15 at 3:26

Install mtpfs (If not installed), this will probably solve the issue.

To install open terminal and run:

sudo apt install mtpfs
  • Does not work for me – Suici Doga Apr 24 '16 at 5:44

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.